Terms and Conditions of Use jiun88 Platform

By accessing, browsing or using the jiun88 platform in any way — whether through the website, mobile app or any other digital channel provided by jiun88 — you hereby confirm that you have read, understood and agreed to be bound by all Terms and Conditions set out in this document as well as all related policies referenced therein.

If you do not agree with any part of these Terms and Conditions, you are not permitted to use the jiun88 platform and must cease use immediately. jiun88 reserves the right to modify these Terms and Conditions at any time without prior notice to members. It is the member's responsibility to review this page periodically to ensure they remain informed of the latest applicable terms.

To register and use the jiun88 platform, you must meet all of the following eligibility requirements without exception:

• You must be at least 18 years old at the time of registration. jiun88 strictly prohibits the use of the platform by underage individuals and will take active steps to detect and close accounts registered by minors.
• You must register using accurate, complete and up-to-date personal information. False or inaccurate information may result in your account being suspended or closed, and any funds in the account may be forfeited.
• Each individual is only permitted to hold one account only. Registering multiple accounts by the same individual or using another person's information to open an account is strictly prohibited and may result in the closure of all associated accounts.
• You are not currently on a self-exclusion list or blocked by jiun88 due to any prior violation.
• Use of the platform is for personal entertainment purposes only. Registering on behalf of others or for commercial purposes without prior written consent from jiun88 is prohibited.

The registration process requires you to provide a phone number, valid email address, and other necessary personal information. jiun88 reserves the right to request supporting documents such as a national ID, bank statement, or utility bill for identity verification (KYC) purposes at any time, particularly before processing your first withdrawal.

Jiun88 offers a variety of convenient and secure deposit and withdrawal methods to meet the needs of members in Malaysia. All financial transactions are processed through secure, certified payment gateways.

Supported Deposit Methods:

• Bank transfer – Maybank, CIMB, RHB, Public Bank, Hong Leong Bank, and other major Malaysian banks
• E-wallets – Touch 'n Go eWallet, GrabPay, Boost and other approved e-wallets
• Other online payment methods approved by jiun88 from time to time

Withdrawal Conditions:

• Withdrawals will only be processed to a bank account or e-wallet registered under the same name as the jiun88 account holder.
• Members must have completed all identity verification (KYC) requirements before their first withdrawal is permitted.
• Withdrawal processing times depend on the selected method and may take anywhere from a few minutes to three business days under certain circumstances.
• Jiun88 reserves the right to request additional documentation for large withdrawal transactions as a fraud prevention and anti-money laundering measure.
• Any deposit chargebacks or unauthorised claims made to financial institutions will result in immediate account closure and appropriate legal action.

Jiun88 offers a wide range of bonuses and promotions from time to time as part of our commitment to delivering real value to our members. All bonuses and promotions are subject to specific conditions that must be met before any bonus-related withdrawals are permitted.

The general principles applicable to all jiun88 bonuses and promotions are as follows:

• Wagering Requirement: Every bonus received must be wagered according to the number of rounds (e.g. 20x or 30x) stated in the relevant promotional terms before withdrawals are permitted. It is the member's responsibility to read and understand these conditions before claiming any bonus.
• Bonus Validity Period: All bonuses have a limited validity period. Unused bonuses or unfulfilled wagering requirements within the specified period will expire and cannot be recovered.
• Game Contribution: Not all game types contribute equally to bonus wagering requirements. Typically, slots contribute 100%, while table games and Live Casino may contribute a lower percentage.
• One Active Bonus at a Time: Generally, only one active bonus is allowed at a time unless otherwise stated in the relevant promotion's terms.
• Abuse Detection: jiun88 employs an advanced monitoring system to detect bonus abuse. Any attempt to exploit bonuses through hedge betting, multiple accounts, or other methods will result in bonus cancellation and account closure.

Jiun88 is committed to maintaining a safe, fair, and enjoyable gaming environment for all members. To uphold this goal, certain behaviours and activities are strictly prohibited on our platform.

The following activities are prohibited and may result in account closure and forfeiture of balances:

• Use of automated software (bots), scripts, artificial intelligence, or any technology designed to automate gameplay or gain an unfair advantage.
• Hacking, system intrusion, attempts to access unauthorised sections of the platform, or disrupting the platform's normal operations.
• Identity fraud, use of another person's personal information, or impersonation of another individual.
• Collusion or alliances between players to manipulate game outcomes, particularly in poker or multiplayer games.
• Bonus arbitrage or the use of multiple accounts to gain an unfair advantage in bonus claims.
• Any activity that violates applicable laws, including money laundering, fraud, or financing of illegal activities.
• Use of abusive, threatening, harassing, or racially offensive language towards jiun88 staff or other members through the platform's communication channels.

Jiun88 operates a real-time monitoring system running 24 hours a day, 7 days a week to detect any suspicious or term-violating activity. Members suspected of violations may face temporary account suspension pending the completion of an investigation.

Jiun88 reserves the right to suspend or close any member's account at any time and for any reason deemed necessary, including but not limited to violations of these Terms and Conditions, fraud, suspicious activity, or upon request from the relevant regulatory authority.

Members may also choose to close their own account at any time by contacting the jiun88 customer support team. For member-initiated closures:

• Any valid balance will be returned to the member once all necessary investigations and verifications have been completed.
• Bonuses with unfulfilled wagering requirements will expire and are not eligible for withdrawal.
• Account data will be retained in accordance with jiun88's data retention policy and applicable legal requirements.

The jiun88 platform is provided on an "as is" and "as available" basis. While jiun88 makes every effort to ensure the platform operates without interruption and free from errors, we cannot guarantee that the platform will always be available, free from technical disruptions, or error-free at all times.

Jiun88 shall not be held liable for:

• Any loss or damage arising from service disruptions, technical errors, or temporary unavailability of the platform.
• Losses resulting from security breaches beyond the reasonable control of jiun88, including cyberattacks by third parties.
• Indirect, incidental, special, or consequential losses even if jiun88 has been informed of the possibility of such losses.
• Losses arising from decisions or actions taken by the member based on information obtained from the platform.

Jiun88's total liability to any member for any claim shall not exceed the net deposit amount made by that member in the 30 days preceding the arising of such claim.

All content on the jiun88 platform, including but not limited to text, graphics, logos, icons, images, audio clips, digital downloads, data compilations, software, interface designs, and page layouts, is the exclusive property of jiun88 or the respective third-party content providers, and is protected by applicable copyright, trademark, and intellectual property laws.

You are not permitted to:

• Copying, reproducing, publishing, uploading, transmitting, or distributing any part of the platform's content without prior written permission from jiun88.
• Using jiun88's brand name, logo, or trademarks in any way that may mislead the public or create a false impression of endorsement or partnership that does not exist.
• Modifying, adapting, or creating derivative works from any content on the jiun88 platform.

Jiun88 cares about the well-being of its members. We believe that online entertainment should remain an enjoyable activity that does not negatively impact one's personal life, finances, or social relationships.

As part of our commitment to responsible gaming, jiun88 provides the following tools to all members:

• Deposit Limit: Members may set daily, weekly or monthly deposit limits to manage their spending on the platform.
• Loss Limit: Members may set a maximum loss limit within a specified period.
• Play Break: Members may take a temporary break from the platform for a self-selected duration.
• Self-Exclusion: Members who feel they need a longer break may apply for a self-exclusion for an extended period.
• Support Links: jiun88 provides links to professional support organisations for members who require further assistance.

For more information on responsible gaming tools and how to use them, please visit our Responsible Gaming us.

These Terms and Conditions and any dispute or claim arising out of or in connection with them shall be governed and construed in accordance with the laws of the applicable jurisdiction in which jiun88 holds its operating licence.

Should any dispute arise between a member and jiun88, the following resolution steps are encouraged:

1. Direct Resolution: Contact the jiun88 customer support team via Live Chat for real-time issue resolution. Most issues can be resolved within 24–48 hours through this channel.
2. Official Appeal: If an issue cannot be resolved through regular support, members may submit a formal written appeal to jiun88's management department via our support email.
3. Mediation: If a formal appeal does not lead to a satisfactory resolution, both parties may agree to resolve the dispute through independent mediation.

Jiun88's use of your personal data is governed by our Privacy Policy, which forms part of the overall agreement between you and jiun88. The Privacy Policy details how jiun88 collects, uses, stores, shares, and protects your personal data.

By accepting these Terms and Conditions, you also agree to the jiun88 Privacy Policy. Please read Privacy Policy to understand your rights regarding personal data and how jiun88 manages your information.

In summary, jiun88 is committed to:

• Collecting only the data necessary for legitimate operational purposes.
• Your data is protected using 256-bit SSL encryption technology and industry-standard security infrastructure.
• We do not sell or transfer your personal data to third parties without your consent, except as required by law.
• Granting you the right to access, correct, or request the deletion of your personal data.

If you have any questions, concerns, or require further clarification on any part of these Terms and Conditions, jiun88's customer support team is available to assist you at any time.

You can reach us through the following channels:

• Live Chat: Available 24/7 directly within the jiun88 platform or app for immediate responses.
• Support Email: [email protected] – for enquiries that require documentation or more detailed clarification.
• FAQ: Visit page FAQ for answers to the most frequently asked questions.

Our team communicates in Bahasa Melayu and English with an average response time of under one hour for Live Chat and 24 hours for email enquiries.