Jiun88's Commitment to Your Privacy & Data

Jiun88 is an online entertainment platform operating in Malaysia, offering a wide range of casino games, sports betting, online slots, and more. We understand that privacy is not merely a legal obligation — it is the foundation of trust that must be built with every member who entrusts us with their personal information.

This Privacy Policy transparently explains how jiun88 collects, uses, stores, discloses and protects your personal data when you use our platform — whether through the official website, mobile app or any other jiun88 digital channel. It also outlines your rights in relation to that data and how you may exercise them.

This policy applies to all individuals who interact with jiun88 in any capacity — prospective members, registered members, website visitors and anyone who contacts our support team. By using the jiun88 platform, you acknowledge that you have read, understood and agreed to this Privacy Policy.

Jiun88 practices the principle of minimal data collection — meaning we only collect information that is genuinely necessary to provide you with a safe, responsible, and high-quality service. The following are the categories of data we may collect:

Certain technical data such as cookies and device identifiers are collected automatically when you browse the jiun88 platform. This information helps us identify your session, ensure login security and provide a smoother, more personalized experience.

Every piece of data we collect is used for purposes that are clear, lawful, and transparent. jiun88 never uses your data beyond the scope stated in this policy without first obtaining your consent. The following are the primary purposes for which your data is used:

• Account Management: Creating, verifying, and managing your member account, including the KYC process required to ensure the safety of all platform members.
• Transaction Processing: Verifying and processing deposits, withdrawals, and all financial transactions securely and efficiently through supported payment methods.
• Platform Security: Detecting and preventing fraud, hacking, suspicious activity, multi-account usage, and any threats to the platform's integrity or the safety of other members.
• Responsible Gaming: Monitoring gameplay patterns to identify signs of problem gambling and providing appropriate support to members who need assistance.
• Service Communications: Sending important notifications related to accounts, security updates, transaction confirmations, and necessary operational information.
• Marketing (With Consent): Sending promotional information, exclusive offers, and platform updates only to members who have given explicit consent to receive marketing communications.
• Legal Compliance: Fulfilling applicable legal and regulatory obligations, including reporting requirements to the relevant authorities when required by law.
• Continuous Improvement: Analyzing usage data in aggregate and anonymized form to understand member needs and improve the user experience on the platform.

All of jiun88's data processing activities rest on a solid legal basis — whether grounded in your consent, contract performance, legal obligation, or the legitimate interests of jiun88 and its members.

Jiun88 does not sell, rent, or trade your personal data to any third party for marketing purposes or any other purpose unrelated to platform operations. This is a non-negotiable commitment.

However, in the course of platform operations, jiun88 may need to share your data with a limited and controlled set of third-party categories as follows:

• Payment Service Provider: Payment gateways, banks and e-wallet operators that process your financial transactions. They receive only the data necessary for payment purposes.
• Technology Provider: Game content providers, platform software suppliers, and technical infrastructure providers that operate the jiun88 platform. All are bound by strict confidentiality agreements.
• Identity Verification Provider: Third-party KYC services that help us verify member identities as part of our legal compliance obligations.
• Regulatory Authorities & Law Enforcement: When required by law, court order or lawful directive from an enforcement agency, jiun88 will disclose relevant data as necessary.
• Professional Advisors: Accountants, lawyers and auditors providing professional services to jiun88, subject to their respective professional confidentiality obligations.

Protecting your personal data is jiun88's top priority. We continuously invest in the latest security technologies and practices to ensure your data remains safe at all times, whether in transit or at rest.

Key security measures we have implemented include:

• 256-bit SSL Encryption: All communications between your browser or app and jiun88's servers are encrypted using the highest-grade TLS/SSL protocols, preventing any unauthorised party from intercepting your data.
• Hashed Password Storage: Your account password is never stored in its original form. We use strong cryptographic hashing algorithms with a unique salt for each account.
• Two-Factor Authentication (2FA): Members are encouraged to activate an additional layer of security via two-factor authentication to protect their accounts from unauthorized access.
• 24/7 Security Monitoring: Our real-time threat monitoring system operates around the clock to detect and respond to any suspicious activity or intrusion attempts.
• Strict Access Control: Only jiun88 staff who require data access to perform their assigned duties are granted permission. All access is logged and audited on a regular basis.
• Regular Security Testing: jiun88 conducts regular penetration testing and security audits by independent security experts to identify and address any system vulnerabilities.

While we take all reasonable precautions, it is important to remember that no system can guarantee 100% absolute security in a digital environment. You also play a vital role in keeping your account secure — please keep your password and login credentials confidential, and notify us immediately if you suspect any unauthorized access to your account.

Jiun88 respects and upholds your rights regarding your personal data as provided under the applicable data protection laws in Malaysia. You have the following rights, which you may exercise at any time:

To exercise any of the above rights, you may contact the jiun88 privacy team via Live Chat on the platform or through our support email. We will process your request within 30 business days and may require additional identity verification before proceeding, in order to protect your account security.

The jiun88 platform uses cookies and similar tracking technologies to enhance your experience, maintain session security, and understand how our platform is used. Cookies are small text files stored on your device by your web browser when you visit jiun88.

The types of cookies we use on the jiun88 platform include:

• Essential Cookies: These cookies are required for core platform functions such as login session management, account security, and basic navigation. They cannot be disabled as the platform cannot function without them.
• Performance Cookies: Collecting information on how visitors use our platform — which pages are visited most frequently and whether users encounter error messages. This data is used in aggregate and anonymized form for improvements.
• Functional Cookies: Allowing the platform to remember your preferences such as language, region, and display settings to provide a more personalized experience.
• Analytics Cookies: Helping us understand general platform usage patterns in order to improve the design, content, and services we offer to members.

You can control and manage cookie settings through your web browser settings. However, disabling certain cookies may affect the functionality and user experience of the jiun88 platform.

Jiun88 retains your personal data only for as long as necessary to fulfill the purposes stated in this Privacy Policy, or as required by applicable laws and regulations. Our approach to retention periods is based on the principle of data minimization.

• Active Account Data: Retained for the duration that your account remains active and in use on the jiun88 platform.
• Financial Transaction Data: Retained for a minimum of seven (7) years as required by applicable Malaysian financial and tax laws.
• KYC & Identity Verification Data: Retained for the period stipulated by applicable gambling regulatory and anti-money laundering requirements.
• Customer Support Data: Support interaction records are retained for two (2) years after case closure for reference and service improvement purposes.
• Marketing Data: Retained until you withdraw consent to receive marketing communications or request deletion.
• Inactive Account: Accounts that have not been used for more than three (3) years may be subject to archiving or deactivation in accordance with jiun88's internal policies.

Once the relevant retention period has expired and there is no legal requirement to continue storing it, jiun88 will securely delete or anonymise your personal data using industry-approved methods.

Jiun88 is an entertainment platform designed exclusively for adults aged 18 and above. We take child protection very seriously and do not knowingly collect or process personal data of individuals under the age of 18.

As part of the registration and identity verification (KYC) process, jiun88 verifies the age of every member to ensure compliance with legal requirements on gambling age limits. Should we discover or become aware that data belonging to an individual under the age of 18 has been inadvertently collected, we will take immediate action to delete that data and close the relevant account.

Jiun88 reserves the right to amend, update, or modify this Privacy Policy at any time to reflect changes in our privacy practices, new legal requirements, technological developments, or member feedback. We are committed to maintaining full transparency in all changes made.

When significant changes are made to this Privacy Policy, jiun88 will:

• Updating the "Last Updated" date at the top of this document.
• Displaying a clear notice on the platform's home page for a reasonable period.
• Sending notifications to registered members via email or in-account notices for material changes.
• Maintaining an archive of previous versions of the Privacy Policy, which members may request for reference.

Your continued use of the jiun88 platform after any policy changes take effect will be considered your acceptance of the latest version of this policy. We therefore encourage you to review this Privacy Policy periodically to stay informed of any updates.

In operating its platform, jiun88 may need to transfer your personal data to servers or service providers operating outside Malaysia. This includes cloud service providers, international gaming technology providers and other technical infrastructure supporting the platform's operations.

When cross-border data transfers occur, jiun88 ensures that protections equivalent to or exceeding the standards set out in Malaysia's Personal Data Protection Act 2010 are fully observed. Measures taken include:

• Ensuring the recipient country has adequate data protection standards or that a valid data transfer agreement has been established.
• Implementing approved standard contractual clauses for international data transfers.
• Conducting data protection impact assessments prior to any material new data transfer.

Jiun88 appoints an officer responsible for ensuring compliance with this Privacy Policy across the organization. If you have any questions, concerns, or complaints regarding how we handle your personal data, we encourage you to contact us directly.

You can reach the jiun88 privacy team through the following channels:

• Live Chat: Available 24 hours a day, 7 days a week via the chat icon on the jiun88 platform. This is the fastest way to get immediate assistance.
• Support Email: [email protected] – for more detailed written inquiries, we aim to respond within 24 business hours.
• In-Account Contact Form: Log in to your account and use the "Contact Us" section to send inquiries securely and directly to our team.

We are fully committed to taking every privacy-related inquiry seriously and responding within a reasonable timeframe. If you are not satisfied with our response, you have the right to lodge a complaint with the relevant data protection authority in Malaysia.